Terms of Service
Welcome to Kuntal Jewels. By accessing or placing an order on our website, you agree to these Terms of Service (“Terms”). Please read them carefully before using our site or ordering any products.
1. Acceptance & Eligibility
• “We,” “us,” and “our” refer to Kuntal Jewels.
• You must be of legal age in your jurisdiction (or have parental consent) and capable of entering into binding agreements.
• By browsing or purchasing, you accept these Terms and our Privacy Policy.
2. Custom Orders & Cancellations
• Every piece is made-to-order to your specifications.
• Production time is 1–3 weeks, depending on design complexity. If we require extra time, we’ll notify you via email, WhatsApp, or phone.
• Once placed, orders cannot be canceled. Any exception is at our sole discretion.
3. Pricing & Modifications
• Prices appear in your local currency and may change without notice.
• We reserve the right to introduce new products, features, or tools at any time. All updates will be governed by the latest Terms.
• We may modify or discontinue any product or service at our discretion, without liability.
4. Shipping & Delivery
• Orders are processed Monday–Friday (excluding public holidays).
• We ship via FedEx, Dpex, Aramex, USPS, or India Post—whichever is most efficient for you.
• Transit time is typically 7–14 business days after dispatch. You’ll receive tracking details from our customer service team.
• Please ensure your shipping address is complete and accurate, including PIN code.
5. Returns, Refunds & Exchanges
• All pieces are bespoke and custom-made. Refunds are not available.
• Exchanges are granted only under exceptional circumstances and at management’s discretion.
6. Billing & Account Information
• We may refuse or cancel orders at our discretion to prevent fraud or abuse. Limits may apply per person, household, account, credit card, or shipping address.
• If your order changes or cancels, we’ll notify you via the contact details you provided.
• You agree to provide and maintain accurate account and billing information—email, address, credit card details—to ensure smooth processing.
7. Optional Third-Party Tools
• We may offer access to third-party tools “as-is” and “as-available,” without endorsement or warranty.
• Use of these tools is at your own risk; review the third party’s terms before proceeding.
8. Third-Party Links
• Our site may link to external websites we don’t control. We’re not responsible for their content, accuracy, or practices.
• Please review any third party’s policies before sharing information or making purchases.
9. User Comments & Submissions
• If you submit feedback, ideas, or other content (“Comments”), you grant Kuntal Jewels a perpetual, royalty-free license to use, modify, publish, and distribute your Comments in any medium.
• We have no obligation to keep Comments confidential, pay for them, or respond.
• Comments must be original, lawful, and free of malware. We may remove any objectionable content at our discretion.
10. Personal Information
• Your personal data submitted through our site is governed by our Privacy Policy.
11. Errors, Inaccuracies & Omissions
• While we aim for accuracy, product descriptions, pricing, promotions, and availability may contain errors.
• We reserve the right to correct mistakes, update information, or cancel orders—even after submission—if details on our site prove inaccurate, without prior notice.
12. Prohibited Uses
You agree not to use our site or services to:
We reserve the right to terminate your access for any prohibited activity.
13. Disclaimer of Warranties & Limitation of Liability
• All services, products, and content are provided “as-is” and “as-available,” without any express or implied warranties (merchantability, fitness for a purpose, non-infringement, etc.).
• To the fullest extent allowed by law, Kuntal Jewels and its affiliates are not liable for any direct, indirect, incidental, special, punitive, or consequential damages arising from your use of—or inability to use—our site or products, even if we’ve been advised of the possibility of such damages.
14. Indemnification
You agree to indemnify and hold harmless Kuntal Jewels—and our parent companies, affiliates, officers, directors, employees, agents, and licensors—from any claims or demands (including reasonable attorney’s fees) arising out of:
15. Severability
If any provision of these Terms is deemed unlawful or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in full force.
16. Termination
• These Terms remain in effect until terminated by you or Kuntal Jewels. You may stop using our site at any time.
• We may suspend or terminate your access immediately, without notice, if we believe you have violated these Terms.
• Any rights and obligations accrued prior to termination will survive.
17. Entire Agreement
These Terms—and any policies or guidelines posted on our site—constitute the entire agreement between you and Kuntal Jewels regarding your use of our services, superseding all prior communications or agreements.
18. Governing Law
These Terms and any disputes arising from them are governed by the laws of India, with exclusive jurisdiction in the courts of Jaipur, Rajasthan.
19. Changes to These Terms
We may update these Terms at any time by posting the revised version on our website. It’s your responsibility to review this page periodically. Continued use of our site after changes indicates your acceptance of the updated Terms.
Demati supplies products listed on the Demati, and Demati websites, and in our stores under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy and Cookie Policies carefully before using any of our websites, or ordering from us.
The Terms and Conditions apply to your use of any Demati website and to any products you purchase from them; regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in store
We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you, by us in writing (via email), and on this page.
The headings in these Conditions are for convenience only and shall not affect their interpretation.
We recommend that you print and keep a copy of these Terms and Conditions for your future reference...