SHIPPING & DELIVERY
Order Processing
• We process and dispatch orders Monday–Friday (excluding public holidays).
• Custom or intricate pieces may require extra production time; we’ll inform you if this applies.
Carrier Options
• We partner with FedEx, Dpex, Aramex, USPS and India Post.
• We always choose the fastest, most reliable carrier for your location.
Tracking Your Shipment
• Once your order ships, you’ll receive an email or WhatsApp message with your tracking number and carrier name.
• Use the provided tracking link to monitor your package in real time.
Estimated Transit Time
• Most domestic and international deliveries arrive within 7–14 business days after dispatch.
Address Accuracy
• Please double-check your full shipping address—street, city, state/province and PIN code—to ensure on-time delivery.
• We cannot be responsible for delays or misdeliveries caused by incomplete or incorrect addresses.
Demati supplies products listed on the Demati, and Demati websites, and in our stores under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy and Cookie Policies carefully before using any of our websites, or ordering from us.
The Terms and Conditions apply to your use of any Demati website and to any products you purchase from them; regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in store
We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you, by us in writing (via email), and on this page.
The headings in these Conditions are for convenience only and shall not affect their interpretation.
We recommend that you print and keep a copy of these Terms and Conditions for your future reference...
